In this new hybrid era, getting people to engage is critical to productivity—but it can also be immensely challenging. How do you make sure the remote folks are still going to be able to participate and not just watching the meeting?
The hybrid format is inherently more complex to plan and execute than a virtual- or in-person-only meeting. You are essentially designing two meetings...and they need to intersect and play well together because the things you need to do for virtual are different than the things you need to do with the people in the room and yet somehow they need to feel connected. Running effective hybrid meetings will be the key to business performance in the foreseeable future.
Accelerate your effectiveness. Join us to hear from subject matter experts and learn some tips to getting meetings right in a hybrid setting.
Director JCAP Operations, Travel, Meetings, Card & Fleet
MSD International GmbH
Lincoln Hui
Director Financial Services
Singapore AIA
Petrina Goh
Commercial Director, Singapore
CWT Meetings & Event
Moderator:
Paul Er
Vice President, Sales, Asia
Millennium Hotels and Resorts
Adeline Kang
Director JCAP Operations, Travel, Meetings, Card & Fleet
MSD International GmbH
Lincoln Hui
Director Financial Services
Singapore AIA
Petrina Goh
Commercial Director, Singapore
CWT Meetings & Event
Moderator:
Paul Er
Vice President, Sales, Asia
Millennium Hotels and Resorts
2:40pm - 2:55pm
Q & A Session
2:55pm - 3:00pm
Closing remarks
Speaker:
Saurabh Prakash
Group Senior Vice President, Commercial Global Marketing
Millennium & Copthorne Hotels
Saurabh Prakash
Group Senior Vice President, Commercial Global Marketing
Millennium & Copthorne Hotels
Partners
Adeline Kang
Director JCAP Operations, Travel, Meetings, Card & Fleet
MSD International GmbH
Adeline is a strong leader and motivator with extensive experience working with multi-cultural teams across multiple markets in Japan, China and Asia Pacific.
Currently the Director of Operations for Travel, Meetings, Card & Fleet at MSD International GmbH, Adeline leads up an Operations team at MSD of more than 80 people, and brings to this panel her unique perspective as a healthcare customer, with her more than 17 years of experience in airlines, payments, business travel, and meetings & events industry.
Previously the Head of Regional Account Management for American Express Meetings & Events in Asia Pacific, Adeline had designed, implemented and managed strategic meetings programs for key regional healthcare clients across Asia Pacific.
Her career highlights include leading the first group air project for one of the world’s largest pharmaceutical companies during the 2008 Beijing Olympics, and implementing a strategic meetings solution within 3 months of 43 staff in Japan to service more than 5000 meetings across Japan.
Adeline has also been key in representing her companies on various panels and speaking engagements, spearheading thought leadership in the meetings industry in our region in recent years.
Lincoln Hui
Director – Financial Services
Singapore, AIA
Lincoln is a Civil Engineering graduate from NTU. He has joined the insurance industry in the 4th year of his undergraduate studies.
Concurrently being a student advisor and full time student, he managed to achieve outstanding performance of being the top 20% in the company, as well as top rookie awards. He continued to work hard, and was promoted to the rank of Director in just 5 years after his graduation.
He is actively involved in training and grooming associates to achieve worldwide recognition award, such as members of the Prestigious Million Dollar Round Table (MDRT) and International Dragon Award (IDA). He is also members of MDRT and IDA. In 2019, he is the AIAFA's Top Director in High Net Worth Client's category and 2nd Runner Up in Top Director Award.
In addition, he is recognized in his management from Financial Services Managers Association (FSMA). Lincoln’s passion has always been to discover and groom the next generation of leaders for the industry
Petrina Goh
Commercial Director, Singapore
CWT Meetings & Events
Petrina Goh is the Commercial Director for Singapore at CWT Meetings & Events, the global M&E division of CWT. She leads a team of planners, designers and operations specialists to help companies create meetings and events—whether live, virtual, or a hybrid—that are highly participative, digital and data-driven.
Petrina joined CWT M&E in 2015 as a Business Development Executive. In 2017, she was promoted to the role of Senior Business Development Manager, before taking on her current role in 2019. She has over 12 years of experience in the hospitality and events industries, having previously worked at the MCI Group and Shangri-La Hotels and Resorts.
Her motto in both work and life is to "Pursue Greatness Anyway", as she enjoys taking on new challenges and being a creator and influencer in building new connections and experiences through events.
Mr Ian Wilson
Principal Consultant, Global Operations
Millennium Hotels and Resorts
Ian leads and oversees the operations of our global portfolio of MHR owned and managed hotels with the focus on delivering revenue growth, operations excellence, cost efficiencies and profitability.
An exemplary industry veteran, Ian brings with him decades of progressive hotel operations and corporate leadership experience. He has built a growing reputation as one of the pioneers in hospitality industry to drive organizational success with respect to improving top line, operational synergies and profitability by levering data analytics and technological innovation. Ian is the Chairman of the Advisory Board for the Business Analytics Centre and the National University of Singapore, past Chair of the Canadian Chamber of Commerce and a member of the Hospitality Innovation Committee with the Singapore Tourism Board and the Singapore Hotel Association.
Paul Er
Vice President, Sales, Asia
Millennium Hotels and Resorts
Paul Er is the Vice President, Sales, Asia of Millennium Hotels & Resorts. Performance and People-focused, he brings deep, functional expertise to develop and execute rock-solid marketing and B2B sales strategies to power your growth. He drives performance by building passionate teams that think like business leaders.
Originally from Malaysia, Paul is a Singapore citizen and lives in Singapore. He earned an MBA from Heriot-Watt University, Edinburgh, Scotland.
Saurabh Prakash
Group Senior Vice President, Commercial Global Marketing
Millennium & Copthorne Hotels
Saurabh Prakash is the Global Leader of Commercial for Millennium Hotels & Resorts (Brands, Sales, Marketing, Revenue, Digital, Platforms, Distribution & Loyalty).
Saurabh is a Certified Hospitality Digital Marketer (CHDM) and in his current role leads all Commercial functions globally including Brands, Marketing, Digital, Platforms, Sales, Revenue Strategy, Loyalty & Distribution teams for Millennium Hotels & Resorts. Saurabh is also a member of the Global Senior Leadership team of the group.
Saurabh holds a Bachelor Hons degree in Hospitality Management from the University of Huddersfield, United Kingdom, in conjunction with IHM Aurangabad, India.
Saurabh is a car enthusiast and would love to do a road trip.
Yvonne Chia
Market Director, National Sales, Singapore
Millennium Hotels and Resorts
Adrenalin Group is an integrated communication agency that helps illustrate your stories through various communicative media. We support you through 3 specialist businesses: Event Management at Adrenalin X, Photo & Video Production at AVPD Studios and Technological Management at Aether Lab.
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ESP xMedia Pte. Ltd is a Singapore-based company founded with a vision to disrupt traditional broadcasting by harnessing the power of multi-camera, multi-location, actionable live streaming. Its flagship product, ESPxCloud, is a global cloud video webcast platform that offers turnkey as well as white-labelled video content management and delivery services for any online video service providers to redefine their video production storyboarding and transform live webcasts to becoming alive with actions.
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FrontHAUS is a technology company focusing on next generation ticketing experiences and the digital transformation of events.
Created by lovers of the arts, FrontHAUS aims to create a seamless ticketing experience while remaining economical so as to progress the arts locally in Singapore, in Asia, and internationally. Our ticketing expands past the arts, to the plethora of attractions and events available for booking.
FrontHAUS also works to transform conferences and seminars into a format that transcends the physical, creating a larger and more efficient reach.
An enthusiastic team of people recognized in the industry, combined with a much needed what-you-see-is-what-you-get ideology in ticketing, FrontHAUS is the ticketing and events experience you need. Welcome to the future front of house.
